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Spring 2003 Schedule
Fri, Jan 24
Wed, Feb 12 Fri,
Feb 28
Wed, Mar 19 Fri, Mar 28
Wed, Apr 9 Fri,
Apr 25
1000-1130 a.m., Kogod Dean's
Conference Room (unless otherwise noted)
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Friday, Jan 24 |
Judy Frels,
U-Maryland (Marketing) "Coping with Technology:
Consumers'
Avoidance and Confrontation of Technology" |
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Much marketing and diffusion literature exhibits a pro-innovation bias, working from the assumption that
most technology products are recognized as desirable by all but the technologically incompetent. However,
recent work in marketing is beginning to explore the paradoxical feelings-positive and negative-that many
consumers hold about technology simultaneously (Mick and Fournier 1998; Parasuraman and Colby 2001).
Based on coping literature from marketing (Mick and Fournier 1998) and psychology (e.g, Folkman and
Lazarus 1985), we propose hypotheses regarding consumers' coping strategies for dealing with the
paradoxical feelings they have regarding technology. We use Parasuraman and Colby's (2001)
Technology Readiness Index which reflects these paradoxes in the combination of high and low scores on
the contributors (optimism and innovativeness) and inhibitors (discomfort and insecurity) of technology
readiness that one consumer can hold. We then examine the types of confrontative and avoidance coping
strategies that different segments of customers use and discuss implications for technology adoption and
technology managers of these findings.
* Coauthored with A. Parasuraman, U of Miami & Charles L. Colby, Rockbridge Associates |
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Wed, Feb 12 |
Barbara Bird,
KSB (Management), Practical Intelligence in Entrepreneurs (a proposal
for funding) |
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Current quantitative study of printing
industry CEOs (n=500) includes measures of learning style (LSI),
practical intelligence, vision, organizational performance, and other
strategic variables. Co-author Bob Baum (U Md) and I have a chance to
propose research to a printing industry funding source. This source is
primarily interested in educating its members.
We have several directions we can pursue. 1) Do a criterion-based
development of practical intelligence measure in this sample, following
methods of Sternberg. Upside—it’s never been done for an entrepreneurial
sample; downside—practical intelligence is context-specific and results
may be of no value in other samples. 2) Look at sources of practical
intelligence, derived from implicit learning. Upside—this has not been
done by psychologists yet and studies of competency suggest early role
models and life lessons are critical to emotional and social
intelligence. Downside--qualitative data is expensive to collect and
harder to analyze. 3) Look at consequences of practical intelligence;
impact on cognitive strategies, and interpersonal processes, decisions
on firm structure, strategy and outcomes. Upside—value to industry,
generalizable. Downside—we have only a single item (unvalidated) measure
of practical intelligence.
I wish to use the research seminar to describe practical intelligence,
the application in entrepreneurship, and discuss these options.
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Friday, Feb 28 |
Ellen Drost, American University
(Intnatl Business), Best Practices in International HRM: Lessons Learned
from a 10-Country Analysis |
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OVERVIEW of the “Best Practices” Project
Goal and objectives
State of IHRM research
Methodology
Results
Three categories of IHRM practices
Implications for research, theory and practice
Converging on best practices in IHRM |
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Wed, Mar 19 |
Kathy Getz,
KSB (Management) Implementation of the OECD Anti-Bribery
Convention: Progress & Prognosis |
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with Duane Windsor, Rice
University
In 1977, the U.S. Congress passed the Foreign Corrupt
Practices Act (FCPA), which criminalized business bribery of foreign
public officials. Congress substantially amended the law in 1988 to
include a provision requiring the President to seek international
cooperation in suppressing such business bribery. After a marked lag,
several multilateral anti-corruption conventions were signed. The one most
closely associated with the FCPA directive is the Convention on Combating
Bribery of Foreign Public Officials in International Business
Transactions, negotiated under the auspices of the Organization for
Economic Cooperation and Development (Windsor & Getz, 1999).
The OECD Convention makes it a crime to offer, promise
or give a bribe to a foreign public official in order to obtain or retain
international business deals. A related text effectively ends the practice
of according tax deductibility for bribe payments made to foreign
officials. The Convention commits the 35 signatory countries to adopt
harmonized rules to punish companies and individuals who engage in bribery
transactions.
The Convention has been hailed by many as a significant
achievement. Yet important questions remain unanswered. Has the Convention
had any effect on business behavior? Can it be expected to do so in the
future? In this paper, we present a systematic analysis of the
implementation of the OECD Convention. We assess its effectiveness thus
far and the prognosis for effectiveness in the future. |
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Wed, Mar 28 |
Brooks Holtom, Georgetown Univ
(Management), Job Embeddedness/ Turnover |
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Fri, Apr 25 |
Josh Herman,
(Marketing) Understanding the Power of Life-Stage Marketing |
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Consumer segmentation systems
have been around for more than 30 years. But nothing has really changed.
Traditional systems are still being based and built on geo-demography,
aggregated census data and relying on the outdated premise that "birds of
a feather, flock together." And unless a move occurs or there is a
dramatic change in the neighborhood demographics, households can remain
the same marketing target (or cluster) throughout most of their lifetime.
Marketers know that as people move through the stages of
life, their behaviors change. The needs and purchases of young, urban
singles differ dramatically from those of a middle-aged family of six. As
people age, gain new family ties, take on new responsibilities and gain or
lose economic standing, they develop new patterns of behavior. They are
likely to be more similar to others in the same position, and different
from their behaviors in earlier life stages. Being able to identify a
consumer's life stage and track life stage movement over time opens the
door to new marketing opportunities and triggers action.
This discussion will address how cultural events affect
and influence U.S. consumers' spending habits and preferences;
Understanding the dramatic differences in purchase behavior based on a
household's life stage; Understanding the importance of monitoring life
stage changes for predicting customer behavior and discovering new
opportunities; and learning best practices about how the Personicx
household-based segmentation is used to answer critical marketing
questions for effectively analyzing, communicating and targeting customers
and prospects.
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Wed, Apr 22 |
Susan Lloyd, KSB
(Marketing) Consumers' Online Shopping Behaviors |
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For more information about the Kogod
Marketing & Management Research Series, contact:
Niklas Myhr (202) 885-1971 or
Mark Clark (202) 885-1873
Kogod School of Business, American University
4400 Massachusetts Ave NW Washington, D.C. 20016-8044 |