Kogod School of Business

Fall 2002
Schedule (click)

Spring 2002
Schedule (click)

Marketing & Management colleagues sharing research
works-in-progress in a supportive and engaging atmosphere

Contact Info   

Also visit our Kogod colleagues in the Accounting/Financial Econ/IB &, Business IT , & IB Research Series

 

 The private Blackboard site for the Marketing & Management series can be reached by logging in here.

Spring 2003 Schedule     Fri, Jan 24   Wed, Feb 12   Fri, Feb 28   
                     Wed, Mar 19   Fri, Mar 28   Wed, Apr 9   Fri, Apr 25

  1000-1130 a.m., Kogod Dean's Conference Room (unless otherwise noted)
                                                                           
 
Friday, Jan 24 Judy Frels, U-Maryland (Marketing) "Coping with Technology: Consumers'
Avoidance and Confrontation of Technology"
  Much marketing and diffusion literature exhibits a pro-innovation bias, working from the assumption that most technology products are recognized as desirable by all but the technologically incompetent. However, recent work in marketing is beginning to explore the paradoxical feelings-positive and negative-that many consumers hold about technology simultaneously (Mick and Fournier 1998; Parasuraman and Colby 2001).
Based on coping literature from marketing (Mick and Fournier 1998) and psychology (e.g, Folkman and Lazarus 1985), we propose hypotheses regarding consumers' coping strategies for dealing with the paradoxical feelings they have regarding technology. We use Parasuraman and Colby's (2001)
Technology Readiness Index which reflects these paradoxes in the combination of high and low scores on the contributors (optimism and innovativeness) and inhibitors (discomfort and insecurity) of technology readiness that one consumer can hold. We then examine the types of confrontative and avoidance coping strategies that different segments of customers use and discuss implications for technology adoption and technology managers of these findings.
 * Coauthored with A. Parasuraman, U of Miami & Charles L. Colby, Rockbridge Associates
 
Wed, Feb 12 Barbara Bird, KSB (Management), Practical Intelligence in Entrepreneurs (a proposal for funding)

Current quantitative study of printing industry CEOs (n=500) includes measures of learning style (LSI), practical intelligence, vision, organizational performance, and other strategic variables. Co-author Bob Baum (U Md) and I have a chance to propose research to a printing industry funding source. This source is primarily interested in educating its members.

We have several directions we can pursue. 1) Do a criterion-based development of practical intelligence measure in this sample, following methods of Sternberg. Upside—it’s never been done for an entrepreneurial sample; downside—practical intelligence is context-specific and results may be of no value in other samples. 2) Look at sources of practical intelligence, derived from implicit learning. Upside—this has not been done by psychologists yet and studies of competency suggest early role models and life lessons are critical to emotional and social intelligence. Downside--qualitative data is expensive to collect and harder to analyze. 3) Look at consequences of practical intelligence; impact on cognitive strategies, and interpersonal processes, decisions on firm structure, strategy and outcomes. Upside—value to industry, generalizable. Downside—we have only a single item (unvalidated) measure of practical intelligence.

I wish to use the research seminar to describe practical intelligence, the application in entrepreneurship, and discuss these options.

   
Friday, Feb 28 Ellen Drost, American University (Intnatl Business), Best Practices in International HRM: Lessons Learned from a 10-Country Analysis
OVERVIEW of the “Best Practices” Project
Goal and objectives
State of IHRM research
Methodology
Results
Three categories of IHRM practices
Implications for research, theory and practice
Converging on best practices in IHRM
 
Wed, Mar 19 Kathy Getz, KSB (Management)  Implementation of the OECD Anti-Bribery Convention: Progress & Prognosis
  with Duane Windsor, Rice University

In 1977, the U.S. Congress passed the Foreign Corrupt Practices Act (FCPA), which criminalized business bribery of foreign public officials. Congress substantially amended the law in 1988 to include a provision requiring the President to seek international cooperation in suppressing such business bribery. After a marked lag, several multilateral anti-corruption conventions were signed. The one most closely associated with the FCPA directive is the Convention on Combating Bribery of Foreign Public Officials in International Business Transactions, negotiated under the auspices of the Organization for Economic Cooperation and Development (Windsor & Getz, 1999).

The OECD Convention makes it a crime to offer, promise or give a bribe to a foreign public official in order to obtain or retain international business deals. A related text effectively ends the practice of according tax deductibility for bribe payments made to foreign officials. The Convention commits the 35 signatory countries to adopt harmonized rules to punish companies and individuals who engage in bribery transactions.

The Convention has been hailed by many as a significant achievement. Yet important questions remain unanswered. Has the Convention had any effect on business behavior? Can it be expected to do so in the future? In this paper, we present a systematic analysis of the implementation of the OECD Convention. We assess its effectiveness thus far and the prognosis for effectiveness in the future.

 
Wed, Mar 28 Brooks Holtom, Georgetown Univ (Management), Job Embeddedness/ Turnover
 
 
   
Fri, Apr 25  Josh Herman, (Marketing) Understanding the Power of Life-Stage Marketing
  Consumer segmentation systems have been around for more than 30 years. But nothing has really changed. Traditional systems are still being based and built on geo-demography, aggregated census data and relying on the outdated premise that "birds of a feather, flock together." And unless a move occurs or there is a dramatic change in the neighborhood demographics, households can remain the same marketing target (or cluster) throughout most of their lifetime.

Marketers know that as people move through the stages of life, their behaviors change. The needs and purchases of young, urban singles differ dramatically from those of a middle-aged family of six. As people age, gain new family ties, take on new responsibilities and gain or lose economic standing, they develop new patterns of behavior. They are likely to be more similar to others in the same position, and different from their behaviors in earlier life stages. Being able to identify a consumer's life stage and track life stage movement over time opens the door to new marketing opportunities and triggers action.

This discussion will address how cultural events affect and influence U.S. consumers' spending habits and preferences; Understanding the dramatic differences in purchase behavior based on a household's life stage; Understanding the importance of monitoring life stage changes for predicting customer behavior and discovering new opportunities; and learning best practices about how the Personicx household-based segmentation is used to answer critical marketing questions for effectively analyzing, communicating and targeting customers and prospects.


 

 
Wed, Apr 22 Susan Lloyd, KSB (Marketing) Consumers' Online Shopping Behaviors
 
 
 

For more information about the Kogod Marketing & Management Research Series, contact:
Niklas Myhr  (202) 885-1971 or Mark Clark (202) 885-1873
Kogod School of Business, American University
4400 Massachusetts Ave NW  Washington, D.C. 20016-8044

This site was last updated 07/31/03