Research Series Spring 2002

Marketing & Management colleagues sharing scholarly pursuits: presenting research works-in-progress in a supportive and engaging atmosphere

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Fri, Feb 1 Mark Clark, KSB Management "Perceived Relational Diversity: Moving Beyond Demographic Attributes"
    This study builds on the research in human diversity, distributional demography, and relational demography by proposing a new construct, perceived relational diversity, that refers to the extent to which employees perceive themselves to be similar to (or different from) other members of their workgroup on a wide range of human differences, attributes, and beliefs. Results from a sample of 346 employees indicated that perceived relational diversity accounted for a significant percentage of variance in job satisfaction, turnover intention, affective organizational commitment, and satisfaction with coworkers beyond that accounted for by commonly used objective demographic indices. However, perceived relational diversity did not explain unique variance in individual performance ratings. Further, perceived similarity to others on personal attributes (e.g., values, goals, personality) was consistently important for explaining outcomes while perceived similarity on other attributes (e.g., power, physical attributes) was generally not important. Implications and directions for further research are discussed.
   **Coauthored with Cheri Ostroff, Columbia U; & Leanne Atwater, Arizona State University-West
   
  Fri, Mar 1 Detlev Zwick, KSB Marketing  "The Speed of Money"
  As market liberalism and economic individualism (re)gain political ascendancy on a global scale, individuals are investing in the stock market in unprecedented numbers. Investors are getting younger, more technologically savvy, and self-reliant. Online brokers are booming and the number of individual investors using the Internet to conduct stock and other financial transactions is increasing. These autonomous “renegade capitalists” have not been trained in business schools and many ignore the conventional rules of the professional investment game. New investor subjectivities , if not a whole new investor class, are emerging at the intersection of complex economic, social, and cultural forces. I suggest in this work, that studying individual online investing as consumer behavior and analyzing it within an interdisciplinary framework as a sociocultural practice allows us to generate a nuanced and multifaceted picture of the individual investor.
 
     
  Friday, Mar 22 Niklas Myhr, KSB Marketing "Partnership Performance in Supply Chains: The Impact of Collaboration"
    Today companies not only have to excel at what they do, they must also develop close partnerships with other companies to withstand increasing competitive pressures. In fact, supply chain management researchers and  practitioners see whole sets or chains of organizations as deliberately collaborating to achieve joint goals in competition with other supply chains. This study investigates the performance consequences of collaboration in supply chain partnerships, and also investigates whether environmental uncertainty affects the degree to which collaboration is desirable. With a sample drawn from international subsidiaries of Nordic multinational corporations (MNCs), the authors find that collaborative partnerships contribute to increased levels of  partnership performance both in terms of relationship effectiveness and in terms of cost reduction benefits. The moderating effect of environmental uncertainty, however, had no impact on collaboration. The implications of these findings for academics and practitioners are discussed.
   *Coauthored with Robert E. Spekman, Univ of Virginia
   
  Fri, Apr 5 Sally Fowler, KSB Management "Virtual Embeddedness: Managing Interorganizational Linkages in the New Economy"
         The restructuring of industries that we have witnessed over the past two decades has not only transformed the competitive landscape for many firms, but has also challenged many of the traditional concepts, relationships and theoretical assumptions that have formed the foundation for research in strategic management. The concept of “embeddedness” is a pivotal element in explanations of economic action in strategy research, as well as in organization theory and economic sociology. This concept highlights the ways in which economic action is embedded in a context that includes not only economic structures, but social, cognitive, cultural and political structures as well (Dacin, Ventresca and Beal, 1999; Granovetter, 1985; Zukin and DiMaggio, 1990). The innovations that are restructuring industries are also transforming the shifting social, cognitive, cultural and political structures that form the context for economic action. More dramatically, we argue that these innovations are also producing a situation in which the nature of embeddedness is changing in a fundamental manner.
     Prototypical discussions of embeddedness have focused on the role of direct, social ties among economic actors (Galaskiewicz, 1979; Granovetter, 1973, 1985; Uzzi, 1997, 1999). Research on embeddedness has suggested that the social ties among firms and other economic actors may be crucial to success in many industries. This approach to embeddedness may be too limited, however, to deal with the technological and social conditions that have emerged under the rubric of the new economy. The vastly improved access to rapid, low-cost sources of information and communication, along with the globalization of many industries, has led to a transformation in the ways that economic activity is embedded (Atkinson and Court, 1998; Bettis and Hitt, 1995; Gergen, 1991; Shapiro and Varian, 1999). The development of fast, efficient, low-cost electronic information networks, especially the Internet, has radically altered the potential for new ventures to connect to a wide variety of stakeholders and embed themselves in their environments.
     In this paper, we address the issue of embeddedness in the new economy by examining the dynamics and effects of electronically facilitated inter-actor ties. We propose the concept of “virtual embeddedness”, which we use to indicate both the use of technology to effect a network of inter-actor ties, and the idea that such a network can provide some of the effects of traditional forms of embeddedness more quickly and at a lower cost. In developing the concept of virtual embeddedness and examining its strategic dynamics, we believe that this paper makes a significant contribution to our understanding of the restructuring of industries and how firms may be able to manage the changing competitive barriers they face.
     We present our argument in four stages. First, we briefly review the existing organizational literature on embeddedness, highlighting its defining characteristics and key organizational benefits. Next, we develop the concept of “virtual embeddedness”, defining it and contrasting its dynamics with those of traditional, social embeddedness. In the third section, we explore the conditions under which each of social and virtual embeddedness is most likely to occur, both separately and together. Finally, we conclude the paper with a discussion of the ways in which virtual embeddedness may alleviate some of the liabilities of overembeddedness, and some implications for research and practice.
   *Coauthored with Thomas Lawrence, Univ of Victoria
 
   
  May Ellen Drost, KSB Intl Business  Moderated Structural Equation Modelling in "Toward A Unified Theory of Task-Oriented and Relationship-Oriented Leader Behavior: A Multi-Country Generalizability Study"
    There is a significant recurrence throughout the leadership literature of two distinct leadership behaviors, task orientation and relationship orientation. These two behaviors appear as important phenomena in leadership theorizing and research. They are widely recognized as the most consistently observed and measured behaviors in leadership research (House & Aditya, 1997). Because organizations are both task-performing and social institutions, it seems logical that a set of common task-oriented behaviors must be performed to ensure organizational performance, and a set of common relationship-oriented behaviors that must be performed to maintain cohesiveness and social integration among organizational members, units, and processes (Misumi, 1985; House & Aditya, 1997). As such, these two sets of common behaviors are assumed to be generic behaviors, which are universally observed and applied in organizations across cultures, even though they may be uniquely enacted in organizations across cultures. This study will hypothetically develop and empirically confirm these assumptions.