Below are several abstracts to both published and working papers.
Click on a title to read about each, or scroll down!
Clark, M. A., Amundson, S. D., Cardy, R. C. (in press,
accepted summer 2002).
Cross-functional team decision-making and learning outcomes: A qualitative
illustration. Journal of Business & Management.
Abstract: Members of cross functional teams in a large, multi-site organization
discuss their experience in completing various decision tasks, illustrating a
confluence of research literature relating workgroup dynamics, information
processing, and organizational learning. Interview responses illustrate how
components of the group decision-making process – the decision scenario, the
team’s functional diversity, and external information exchange – drive the
learning process, resulting in organizational learning and individual learning.
Research propositions, directions for further investigation, and managerial
implications are presented.
An earlier version of this manuscript was presented at the 1997 meeting
of the Decision Sciences Institute.
Anand, V., Clark, M. A., & Zellmer-Bruhn, M. (in
press, accepted spring 2002). Implementing organizational knowledge processes:
The role of team
knowledge structures. Journal of Managerial Issues.
Organizations increasingly use workteams to acquire, integrate, and create new
knowledge. However, such teams vary in the manner in which they hold knowledge
– some are comprised of members who know similar things, while the membership
of others may reflect more unique knowledge stores. These variations can
significantly affect the efficiency with which teams process knowledge. We
develop a typology of four knowledge configurations that may exist in workteams.
Dimensions considered are the extent to which knowledge is externalized from
(whether members depend on outside knowledge sources) and differentiated within
(whether members know similar or different things). We then discuss tasks best
suited to each team type and the impact of time, offering general propositions.
An earlier version of this paper was also presented at the 2000 Southern
Management Association conference, Orlando.
Ostroff, C., Kinicki, A. J., & Clark, M. A. (2002).
Substantive and operational issues of response bias and method variance across
levels of analysis: An example of climate and satisfaction. Journal of
Applied Psychology, 87, 355-368.
Two studies tested whether method variance is present at multiple levels of
analysis and whether a methodological procedure can be employed to minimize the
spurious impact of method variance. In Study 1, 8052 employees from 71 hotels
completed measures of climate, work environment characteristics, and
satisfaction. A comparison of correlations at the individual-level, cross-level,
cross-level split, aggregate level, and aggregate-split level revealed that
response bias was present at multiple levels of analysis. Results suggest that
samples should be split in half when computing cross-level and aggregate
correlations in order to avoid potential response bias problems. In Study 2, a
field experiment determined that the temporal spacing of measures of climate and
satisfaction in self-report surveys influences response bias. Implications of
results and recommendations for future research are discussed.
Ostroff, C., & Clark, M. A. (2001). Maintaining an internal
market: Antecedents of willingness to change jobs. Journal of Vocational Behavior,
3, 425-453.
Abstract: The relative importance of demographic, job-related, family/community
related moving concerns, and attitudinal factors in influencing employees’
willingness to accept intra-organizational job changes were investigated in a
sample of 544 employees of a Fortune 100 company. Specifically, the influence of
antecedent factors was examined across eight mobility opportunities: lateral,
upward, change in job discipline, and no change in discipline by geographic and
non-geographic relocation. Results indicated that employees are differentially
willing to accept distinct types of mobility opportunities. Further, results of
hierarchical regressions and tests of mediated relationships indicated that
different sets of antecedent factors are more or less important depending on the
type of internal mobility required, highlighting the need to examine a range of
mobility types for understanding intra-organizational mobility. Theoretical and
practical implications of these results are discussed.
An earlier version of this paper was presented at the 1999 Society for
Industrial & Organizational Psychology Annual Conference, Atlanta.
Clark, M. A., Blancero, D., Luce, C., & Marron, G.
(2001). Teaching workgroup-task
congruence: The "Fit for Performance" exercise. Journal of Management
Education, 25, 531-552.
Abstract: An activity description, debriefing guide, and instructional
appendices are presented through which students may learn about the optimal use
of workgroups in addressing organizational tasks of varying functional
complexity. Student groups assigned to four conditions design and build Lego®
products, learning how "fit" or "mismatch" between task and group composition
can improve quality, learning, and affective outcomes. Discussion centered on
the student’s development both as a member and as a manager of such workgroups.
Favorable reactions to the utility of the activity were obtained from student
participants and outside business facilitators.
Clark, M. A., Anand, V., &
Roberson, L. (2000). Resolving meaning: Interpretation in diverse
decision-making groups. Group Dynamics: Theory, Research, & Practice, 4,
211-221.
Abstract: In this theoretical paper we develop a model that links diversity, as
mediated by interpretative processes, to both performance and affective outcomes
in newly-formed diverse decision-making groups. Group diversity predicts the use
of interpretive resolution strategies of information seeking or dialogue, which
in turn influence the group’s decision quality. The level of participation,
influenced by group diversity, moderates the relationship between diversity and
resolution strategy such that diverse groups whose members exhibit a greater
degree of participation will engage in dialogue. Resolution strategy, diversity,
and participation jointly effect the members’ affective perceptions of
satisfaction with the group process and desire to remain in the group.
An earlier version of this paper was presented at the 1998 Southwest Academy
of Management annual conference, Houston.
Clark, M. A., Amundson, S. D., & Cardy, R. L.
(under revision). Matching functional diversity and task complexity in
workgroups..
Abstract: We examine the impact of the fit between a workgroup’s functional
composition and the complexity of its task on performance outcomes of quality,
individual perceptions of group efficacy, and multifaceted satisfaction. One
hundred twenty-eight student project groups were assigned to "matched"
or "unmatched" treatment conditions based upon two levels of
functional diversity and two levels of task complexity. Outcomes were measured
at both group (time, completion, task quality) and individual (efficacy and
satisfaction with outcomes, process, and relationships) levels. Results
indicated significant benefits of the fit between functional composition and
task complexity for outcomes of task completion and task quality, but not for
individual satisfaction with the group outcomes, and member relationships as
well as for perceived group efficacy. In general, closer alignment between
functional composition and task complexity was associated with more positive
outcomes for group-level variables, while individual dependent variables were
impacted by main effects. Directions for further testing and managerial
implications are offered.
An earlier version of this paper was presented at the 2000 Academy of Management annual
conference, Toronto.
Gove, S., Clark, M. A., & Boyd, B. (1999). Moving
metaphors: Recipes for teaching management via experiential exercises. Proceedings
of the Academy of Management Annual Meeting, D1-D6.
Abstract: Experiential learning exercises – ropes courses, team initiatives,
and other mental and physical challenges – have become popular and, arguably,
effective as pedagogy in both academic and corporate arenas. Linking such
exercises to management content areas will enhance the learning experience of
participants. We present three experiential exercises, including materials
necessary, directions for use, and metaphors to establish such links.
Boyd, B.K., Muth, M., Gove, S. & Clark, M.A.
(September, 2000). Teamwork at the top: Assessing and improving team skills
among senior managers. Strategic Management Society Annual Meeting,
Vancouver.
Abstract: Management teams play a significant role in organizational activities,
ranging from new product development to corporate governance. Much of the
research on upper echelons has focused on the similarity of demographic
variables as a determinant of firm outcomes, and has relied primarily on
archival data. Drawing from the work teams literature, we examine the effect of
executive development programs on team knowledge, skills, and abilities (KSAs),
and subsequent implications for team effectiveness. Hypotheses are tested using
a sample of 250 Australian senior executives.
Alsua, C. J., Clark, M. A., & Sundie, J. M. (1998).
Selecting for performance: The value of tolerance in diverse workgroups. Proceedings
of the Production & Operations Management Society Annual Meeting, Santa
Fe.
Abstract: Personal need for structure (NFS), is presented as a predictor of
individual identification and performance within a diverse workgroup as well as
of workgroup outcomes. Hypotheses supported predict a negative correlation
between NFS and both identification with group and performance in conditions of
actual demographic diversity or perceived differences in values beliefs.
Implications for individual selection to workgroups are suggested.